Last update: 20.04.2026
Who We Are
Suggested text: Our website address is: https://lilythestudio.com.
General Information
Protecting your personal data is important to us. This Privacy Policy explains how Lilythè Studio (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website: https://lilythestudio.com.
Data we collect
When you place an order or interact with our website, we may collect the following personal data:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
- Order details
We may also collect technical data such as IP address, browser type, and website usage information.
Purpose of Data Processing
We collect and use your data for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your order
- To provide customer support
- To improve our website and services
- To comply with legal obligations
Payment Processing
Payments on our website are processed via Stripe.
We do not store your payment details (such as credit card numbers). These are securely handled by Stripe according to their privacy policies.
Hosting and Website Platform
Our website is hosted by Hostinger and built using WooCommerce.
Your data may be stored on secure servers provided by these services.
Email communication
We use your email address to:
- Send order confirmations
- Provide shipping updates
- Respond to inquiries
We do not send marketing emails without your consent.
Data Retention
We retain your personal data only as long as necessary to:
- Fulfill orders
- Comply with legal and tax obligations
- Resolve disputes
What rights you have over your data
Under applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
To exercise these rights, please contact us.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.
Third-Party Services
We may share necessary data with third parties only to provide our services, including:
- Payment providers (e.g., Stripe)
- Hosting providers
- Shipping partners
These providers process data in accordance with their own privacy policies.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: info@lilythestudio.com
Website: https://lilythestudio.com
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.