Last updated: 20.04.2026
1. General
These Terms and Conditions apply to all orders placed through our website https://lilythestudio.com.
By placing an order, you agree to these terms.
2. Products
We strive to display products as accurately as possible. However, slight variations may occur.
3. Prices and Payment
All prices are listed in CHF.
Payments are processed securely via Stripe.
4. Orders
Once an order is placed, you will receive an email confirmation. We reserve the right to cancel orders if necessary.
5. Shipping
Orders are processed and shipped according to the selected shipping method.
Delivery times are estimates and may vary.
6. Returns and Refunds
Customers have the right to request a return within 14 days of receiving their order.
To be eligible:
- Items must be unused and in original condition
- Return shipping costs may be the responsibility of the customer
Refunds will be processed after receiving and inspecting the returned item.
7. Liability
We are not liable for indirect damages or losses related to the use of our products or website.
8. Data Protection
Personal data is handled in accordance with our Privacy Policy.
9. Governing Law
These terms are governed by Swiss law.
10. Contact
Email: info@lilythestudio.com