Last updated: 20.04.2026
Shipping
We ship all orders within Switzerland using Swiss Post.
Shipping Options
You can choose between the following shipping methods at checkout:
- Standard Shipping (up to 2 kg): CHF 14.05
- Priority Shipping (up to 2 kg): CHF 16.22
- Local Pickup: Free
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Delivery Time
- Standard Shipping: approx. 2–3 business days
- Priority Shipping: approx. 1–2 business days
Please note that delivery times are estimates and may vary depending on Swiss Post.
Local Pickup
If you choose local pickup, we will contact you by email to arrange a pickup time and location.
Returns
We want you to be satisfied with your purchase.
Return Policy
You have the right to request a return within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused
- Items must be in their original condition and packaging
Return Process
To initiate a return, please contact us at:
Include:
- Your order number
- Reason for return
We will provide further instructions.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you.
If approved:
- Your refund will be processed within a few business days
- The refund will be issued via the original payment method
Contact
If you have any questions about shipping or returns, please contact us: